All items are final and we do not accept returns, refunds or exchanges. We recommend buying the right size to avoid problems For defective or incorrect products, valid proof must be sent to our email address. You will receive a response from us within 7 days on whether or not we accept the return request. No returns or refunds will be provided for any other case. If you have any questions please contact us over email for any clarifications info@Bellalamoda.com